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Old 04-05-2008, 03:00 AM   #1 (permalink)
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Post LinkDotNet DSL speed is worst than an ordinary dial-up connection

This is Usman Khawaja from Sialkot-Pakistan and I am using broadband DSL connection – 1Mbps of LinkDotNet. I was an old User of Dancom and their services were remarkable without any problems. Since Dancom is no more now and it is being merged with LinkDotNet now. Although LinkDotNet provide plenty of products and services but I have tasted their “Home DSL” package and experienced a continuous headache and waste of my time and money. LinkDotNet privides very poor customer services and more importantly it is suffering by [Only registered and activated users can see links. ].When you pay for a high-speed DSL Broadband connection, you expect to get a higher internet speed but Link Dot Net’s download speed is much lesser than an ordinary Dial-up connection. I am 100% sure that you will get much higher browsing, downloading and uploading speed on an ordinary Dial-Up connection in contrast with Link Dot Net’s DSL Broadband connection.

I have heard that this internet disconnection issue was created when Link Dot Net Genius people started merging both Dancom and World Online (WOL) user lines with Link Dot Net user lines. They officials could not manage merging different lines and as a result it the connection automatically disables and then enables after every 1-2 minutes. So this cat-rat game continues 24 hours. I talked with their customer support representative several times and reported this issue but they always said “We are working on it. The issue has been detected and now it will resolve in 2 more days”. I am still waiting to seew hen these two days will end. Now one month has passed but the disconnection issue still prevails and you have to stick with restarting your ADSL device again for connecting to internet. Due to these poor services, I am planning to switch to some other quality DSL connection providing companies. So I will strongly suggest every person not to use Link Dot Net and look for some available options in market.

Thanks for your attention.
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Old 04-05-2008, 04:33 AM   #2 (permalink)
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Hmmmm, i think i have read this on a blog before.
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Old 04-05-2008, 04:43 AM   #3 (permalink)
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LDN's customer services sux monkey balls
they took my rs. 1200, and informed me after 20 days (upon my enquiry) that their DSL service is not available in my area. and it's been straight 2 months now since they haven't completed the re fund process. i call em after every day or 2 but to no avail.
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Old 04-05-2008, 02:18 PM   #4 (permalink)
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To be fair, PTCL's CS sucks "balls" also, as does WC ofcourse. I guess good customer service just isnt something isp companies in Pakistan can manage,

Also, L-dn.
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Old 04-05-2008, 03:34 PM   #5 (permalink)
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wateen

Please comment on wateen customer services also.
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Old 04-05-2008, 05:09 PM   #6 (permalink)
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^ slightly better.
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Old 04-05-2008, 08:09 PM   #7 (permalink)
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well if you are in karachi and want good coustomer service then one word "maxcom" ... but in lahore there is another word "multinet" ... 4000rs for a 1mb connection and a static ip is worth it
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Old 05-05-2008, 02:32 AM   #8 (permalink)
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well if you are in karachi and want good coustomer service then one word "maxcom" ... but in lahore there is another word "multinet" ... 4000rs for a 1mb connection and a static ip is worth it
very true indeed...you pay premium and you get premium services...and to add up if you are in Islamabad/ Rwp than Micronet is the best solution. I have never seen such efficient CS from anyone. They do everything from looking and meeting up the lineman for better line for you to come to ur place and climb up roof tops and checking out all the best for your connection.
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