I have also some complained from World call.
First i was using local mohalla internet. It was really better then worldcall. Then i move to wc. In beginning service was really good. But after 1 month it shows me reality. I paid them 3 months advance payment. I thought first i wl check WC for 3 months if it wl b good i wl keep going with them. U can say i was testing it.
The problems i faced:
Modem Disconnecting & Reconnecting again n again...
High ping while playing online gaming..
Drop signals from back end..
Some times modem not connecting for a long time..
No service signals after reconnecting..
I complain many times..they learned some sentences that sir we wl check it. we check our side is ok problem in ur pc. we wl send our team... bla bla bla e.t.c
they never send any team to me..they never listened to me..though i also visited customer service center..
In start no doubt world call services were awesome! but now they have pathetic services specially customer service sucks!!
N ya by the way their package rates are high compare to other Internet providing companies.
The guy who recieve payment of packages he exactly come on 1st date of every month.lol. last month he came n were asking for payment.i said run away dnt make me angry..i wl...
Now im on PTCL. got some minor problems with it. Buy after all happy now.
2 of my friends also using WC. but now they r also leaving them just coz of awesome services from WORLD CALL.
Regards,
X.1